Ward End Dental Practice
Dental clinic in Ward End, Birmingham
- Address
- 554 Washwood Heath Rd, Ward End, Birmingham B8 2HF
- Phone
- 0121 327 0578
- Website
- wardenddental.co.uk
- Public rating
- 3.5+ stars in 250+ reviews (Google reviews, Sep 2026)
NHS and registration
- An NHS dental contract is registered at this practice's postcode. Under it, 8,018 adults were seen in the 24 months to June 2026 and 5,532 children in the 12 months to June 2026. NHS Business Services Authority, general dental activity, June 2026. This does not tell you whether the practice is taking new NHS patients. Ask the practice. NHS charges are the same at every NHS practice in England (from 1 April 2026): Band 1 £27.90 (check-up, X-rays, scale and polish if needed), Band 2 £76.60 (adds fillings, root canal, extractions), Band 3 £332.10 (adds crowns, dentures, bridges); urgent treatment £27.90. Some people, including under-18s and pregnant women, pay nothing. Source: NHS Business Services Authority.
- Registered with the Care Quality Commission since 19 October 2022. CQC page for this location (provider: Prestige Dental Care Group). CQC care directory, 1 October 2026.
Treatments with their own page on its website
Pages on the practice's own website, read in October 2026. A page describing a treatment is the practice's own claim.
How it compares in Birmingham
| Ward End Dental Practice | Birmingham median | |
|---|---|---|
| One- and two-star share of written reviews | 32% 104 of 321 written reviews | 9% |
| Practice replies to one- and two-star reviews | 16% 17 of 104 | 16% |
| Open on Saturdays | Yes Listing hours | 31% of practices |
120 written reviews in the 12 months to 10 September 2026, 82% of them four or five stars.
What patients mention
How the visit felt
- Made to feel comfortable and relaxed
- Appointments without feeling rushed
- Time to discuss concerns and ask questions
- Feeling safe and cared for
- Care that feels straightforward
The team and the practice
- Friendly, kind and professional staff
- Returning for care and choosing to stay
Why patients came
- Recommendations to people choosing a dentist
Counted across all 321 written reviews up to Sep 2026: each theme's wording was found in every review, and samples were read to measure how many matches are really about it, so counts are estimates. Themes are shown only when at least 90% of sampled matches were on topic. How we count
What unhappy patients say
46 one- and two-star written reviews since October 2023 describe a problem with this practice. The reasons they give most often:
- Hard to get or keep an appointment
- Long wait past the appointment time
- Disorganised practice
- Rude or unhelpful reception
- Phones not answered or calls not returned
- Charged more than they were told
Every one- and two-star written review since October 2023 was read in full and sorted into fixed reasons, so counts compare across practices. A review can give more than one reason. How we read them
Opening hours
| Monday | 8:30am–6pm |
|---|---|
| Tuesday | 8:30am–6pm |
| Wednesday | 8:30am–6pm |
| Thursday | 8:30am–6pm |
| Friday | 8:30am–6pm |
| Saturday | 9am–3pm |
| Sunday | Closed |
From its business listing, Sep 2026. Bank holiday hours may differ.
Access and payment
Wheelchair-accessible entrance · Wheelchair-accessible parking · Wheelchair-accessible toilet
Pays by: Credit cards, Debit cards, Contactless and mobile pay
As set on its business listing, Sep 2026.