Abbey Dental Walthamstow
Dental clinic in Markhouse, London
- Address
- 25 St James St, London E17 7PJ
- Phone
- 020 8521 2816
- Website
- abbeydentalwalthamstow.co.uk
- Public rating
- 4+ stars in 500+ reviews (Google reviews, Sep 2026)
NHS and registration
- An NHS dental contract is registered at this practice's postcode. Under it, 8,779 adults were seen in the 24 months to June 2026 and 3,806 children in the 12 months to June 2026. NHS Business Services Authority, general dental activity, June 2026. This does not tell you whether the practice is taking new NHS patients. Ask the practice. NHS charges are the same at every NHS practice in England (from 1 April 2026): Band 1 £27.90 (check-up, X-rays, scale and polish if needed), Band 2 £76.60 (adds fillings, root canal, extractions), Band 3 £332.10 (adds crowns, dentures, bridges); urgent treatment £27.90. Some people, including under-18s and pregnant women, pay nothing. Source: NHS Business Services Authority.
- Registered with the Care Quality Commission since 3 July 2023. CQC page for this location (provider: Jayesh Kotecha & Karissa Kotecha). CQC care directory, 1 October 2026.
Treatments with their own page on its website
Pages on the practice's own website, read in October 2026. A page describing a treatment is the practice's own claim.
How it compares in London
| Abbey Dental Walthamstow | London median | |
|---|---|---|
| One- and two-star share of written reviews | 13% 97 of 719 written reviews | 6% |
| Practice replies to one- and two-star reviews | 73% 71 of 97 | 47% |
| Open on Saturdays | No Listing hours | 45% of practices |
199 written reviews in the 12 months to 10 September 2026, 91% of them four or five stars.
What patients mention
How the visit felt
- Made to feel comfortable and relaxed
- Appointments without feeling rushed
- Care that feels straightforward
- Invisalign, braces or retainer treatment
- Each treatment step explained
The team and the practice
- Friendly, kind and professional staff
- Returning for care and choosing to stay
- Cleanliness and appearance of the practice
- How people give and change dental reviews
Getting seen
- Appointments start on time or early
Who comes here
- Attending for ten years or more
Why patients came
- Recommendations to people choosing a dentist
- An established relationship with the dentist
Counted across all 719 written reviews up to Sep 2026: each theme's wording was found in every review, and samples were read to measure how many matches are really about it, so counts are estimates. Themes are shown only when at least 90% of sampled matches were on topic. How we count
What unhappy patients say
35 one- and two-star written reviews since October 2023 describe a problem with this practice. The reasons they give most often:
- Rude or unhelpful reception
- Rushed appointment
- Dentist was rude or dismissive
- Disorganised practice
- Hard to get or keep an appointment
- Work failed or had to be fixed
Every one- and two-star written review since October 2023 was read in full and sorted into fixed reasons, so counts compare across practices. A review can give more than one reason. How we read them
Opening hours
| Monday | 8am–6pm |
|---|---|
| Tuesday | 8am–6pm |
| Wednesday | 8am–6pm |
| Thursday | 8am–5pm |
| Friday | 8am–4pm |
| Saturday | Closed |
| Sunday | Closed |
From its business listing, Sep 2026. Bank holiday hours may differ.
Access and payment
Pays by: Credit cards, Debit cards, Contactless and mobile pay
As set on its business listing, Sep 2026.
What the practice says
Here at Abbey Dental Practice we offer you the best of both worlds – traditional NHS dental treatments and the option of affordable Private Cosmetic Dental Treatments focusing on improving your smile. Our wide choice of treatments means we can help you to maintain healthy teeth and enhance your smile. Our highly skilled team is committed to delivering consistent quality dental services of the highest standards in a modern, relaxed and friendly environment. Love your smile!
The practice's own description on its business listing.