Bupa Dental Care Kensington - High Street
Dentist in Kensington, London
- Address
- 21 Kensington High St, London W8 5NP
- Phone
- 020 8016 0458
- Website
- bupa.co.uk
- Public rating
- 4+ stars in 100+ reviews (Google reviews, Sep 2026)
NHS and registration
- Registered with the Care Quality Commission since 3 August 2016. CQC page for this location (provider: Xeon Smiles UK Limited). CQC care directory, 1 October 2026.
How it compares in London
| Bupa Dental Care Kensington - High Street | London median | |
|---|---|---|
| One- and two-star share of written reviews | 11% 10 of 93 written reviews | 6% |
| Practice replies to one- and two-star reviews | 30% 3 of 10 | 47% |
| Open on Saturdays | Yes Listing hours | 45% of practices |
25 written reviews in the 12 months to 4 September 2026, 92% of them four or five stars.
What patients mention
How the visit felt
- Appointments without feeling rushed
- Care that feels straightforward
The team and the practice
- Friendly, kind and professional staff
Why patients came
- Willingness to recommend to others
Counted across all 93 written reviews up to Sep 2026: each theme's wording was found in every review, and samples were read to measure how many matches are really about it, so counts are estimates. Themes are shown only when at least 90% of sampled matches were on topic. How we count
What unhappy patients say
5 one- and two-star written reviews since October 2023 describe a problem with this practice. The reasons they give most often:
- Charged more than they were told
- Disorganised practice
- Deposit, cancellation-fee or refund disputes
- Phones not answered or calls not returned
- Rude or unhelpful reception
Every one- and two-star written review since October 2023 was read in full and sorted into fixed reasons, so counts compare across practices. A review can give more than one reason. How we read them
Opening hours
| Monday | 8:15am–6pm |
|---|---|
| Tuesday | 8am–7pm |
| Wednesday | 8am–7pm |
| Thursday | 8am–7pm |
| Friday | 8:15am–4pm |
| Saturday | 9am–4pm |
| Sunday | Closed |
From its business listing, Sep 2026. Bank holiday hours may differ.
Access and payment
Wheelchair-accessible entrance · Hearing loop · LGBTQ+ friendly
Pays by: Credit cards, Debit cards, Contactless and mobile pay
As set on its business listing, Sep 2026.
What the practice says
Bupa Dental Care Kensington - High Street is a dentist in London providing quality dental services. We provide treatments including dental implants, Invisalign aligners, and teeth whitening. If you're dealing with issues like toothache, crooked teeth, or missing teeth we can help. You don’t need insurance to visit us and we accept a range of payment options. Bupa has added a new dental allowance to self-paying private health insurance policies. This includes one appointment at a Bupa Dental Care practice and £300 towards restorative treatments for everyone on your policy per year. Contact us to find out more.
The practice's own description on its business listing.