Crystal Care Dental
Dental clinic in Victoria, London
- Address
- 257C Mare St, London E8 3NS
- Phone
- 020 8533 1353
- Website
- crystalcaredental.co.uk
- Public rating
- 4.5+ stars in 1,000+ reviews (Google reviews, Sep 2026)
NHS and registration
- An NHS dental contract is registered at this practice's postcode. Under it, 720 adults were seen in the 24 months to June 2026 and 160 children in the 12 months to June 2026. NHS Business Services Authority, general dental activity, June 2026. This does not tell you whether the practice is taking new NHS patients. Ask the practice. NHS charges are the same at every NHS practice in England (from 1 April 2026): Band 1 £27.90 (check-up, X-rays, scale and polish if needed), Band 2 £76.60 (adds fillings, root canal, extractions), Band 3 £332.10 (adds crowns, dentures, bridges); urgent treatment £27.90. Some people, including under-18s and pregnant women, pay nothing. Source: NHS Business Services Authority.
- Registered with the Care Quality Commission since 9 March 2015. CQC page for this location (provider: Dental Surgery). CQC care directory, 1 October 2026.
How it compares in London
| Crystal Care Dental | London median | |
|---|---|---|
| One- and two-star share of written reviews | 5% 77 of 1503 written reviews | 6% |
| Practice replies to one- and two-star reviews | 0% 0 of 77 | 47% |
| Open on Saturdays | Yes Listing hours | 45% of practices |
1354 written reviews in the 12 months to 10 September 2026, 99% of them four or five stars.
What patients mention
How the visit felt
- Made to feel comfortable and relaxed
- Care that feels straightforward
- Feeling safe and cared for
- Staff give time and patience without rushing
The team and the practice
- Friendly, kind and professional staff
- Cleanliness and appearance of the practice
- Returning for care and choosing to stay
- How people give and change dental reviews
Getting seen
- Seen on time with little waiting
Why patients came
- Recommendations to people choosing a dentist
- An established relationship with the dentist
Counted across all 1503 written reviews up to Sep 2026: each theme's wording was found in every review, and samples were read to measure how many matches are really about it, so counts are estimates. Themes are shown only when at least 90% of sampled matches were on topic. How we count
What unhappy patients say
50 one- and two-star written reviews since October 2023 describe a problem with this practice. The reasons they give most often:
- Dentist was rude or dismissive
- Refused care or removed from the practice
- Rushed appointment
- Deposit, cancellation-fee or refund disputes
- Work failed or had to be fixed
- Long wait past the appointment time
Every one- and two-star written review since October 2023 was read in full and sorted into fixed reasons, so counts compare across practices. A review can give more than one reason. How we read them
Opening hours
| Monday | 10am–6:30pm |
|---|---|
| Tuesday | 10am–6:30pm |
| Wednesday | 10am–6:30pm |
| Thursday | 10am–6:30pm |
| Friday | 10am–6:30pm |
| Saturday | 10am–6:30pm |
| Sunday | Closed |
From its business listing, Sep 2026. Bank holiday hours may differ.
Access and payment
Wheelchair-accessible entrance · Wheelchair-accessible toilet
Pays by: Credit cards, Debit cards, Contactless and mobile pay
As set on its business listing, Sep 2026.