Lancaster House Dental Practice
Dental clinic in South Norwood, London
- Address
- 7 Lancaster Rd, London SE25 4BJ
- Phone
- 020 8771 2020
- Website
- lancasterhousedental.co.uk
- Public rating
- 4.5+ stars in 250+ reviews (Google reviews, Sep 2026)
NHS and registration
- An NHS dental contract is registered at this practice's postcode. Under it, 3,617 adults were seen in the 24 months to June 2026 and 977 children in the 12 months to June 2026. NHS Business Services Authority, general dental activity, June 2026. This does not tell you whether the practice is taking new NHS patients. Ask the practice. NHS charges are the same at every NHS practice in England (from 1 April 2026): Band 1 £27.90 (check-up, X-rays, scale and polish if needed), Band 2 £76.60 (adds fillings, root canal, extractions), Band 3 £332.10 (adds crowns, dentures, bridges); urgent treatment £27.90. Some people, including under-18s and pregnant women, pay nothing. Source: NHS Business Services Authority.
- Registered with the Care Quality Commission since 3 June 2011. CQC page for this location (provider: Dr. Gursharan Kalsi). CQC care directory, 1 October 2026.
Treatments with their own page on its website
Pages on the practice's own website, read in October 2026. A page describing a treatment is the practice's own claim.
Team members it names
- Gursharan Kalsi
- John Duker
Named on the practice's own website with their General Dental Council registration number, October 2026. You can check any number on the GDC register. We show only people the practice names alongside a GDC number.
How it compares in London
| Lancaster House Dental Practice | London median | |
|---|---|---|
| One- and two-star share of written reviews | 8% 18 of 239 written reviews | 6% |
| Practice replies to one- and two-star reviews | 56% 10 of 18 | 47% |
| Open on Saturdays | No Listing hours | 45% of practices |
50 written reviews in the 12 months to 21 August 2026, 98% of them four or five stars.
What patients mention
How the visit felt
- Made to feel comfortable and relaxed
- Tooth removal with little or no pain
- Care that feels straightforward
- Appointments without feeling rushed
- Invisalign, braces or retainer treatment
The team and the practice
- Friendly, kind and professional staff
- How people give and change dental reviews
- Returning for care and choosing to stay
Why patients came
- Recommendations to people choosing a dentist
- An established relationship with the dentist
Counted across all 239 written reviews up to Sep 2026: each theme's wording was found in every review, and samples were read to measure how many matches are really about it, so counts are estimates. Themes are shown only when at least 90% of sampled matches were on topic. How we count
What unhappy patients say
6 one- and two-star written reviews since October 2023 describe a problem with this practice. The reasons they give most often:
- Rude or unhelpful reception
- Pushed from NHS to private care
- Phones not answered or calls not returned
Every one- and two-star written review since October 2023 was read in full and sorted into fixed reasons, so counts compare across practices. A review can give more than one reason. How we read them
Opening hours
| Monday | 9am–5:30pm |
|---|---|
| Tuesday | 9am–7pm |
| Wednesday | 9am–5:30pm |
| Thursday | 9am–5:30pm |
| Friday | 9am–5:30pm |
| Saturday | Closed |
| Sunday | Closed |
From its business listing, Sep 2026. Bank holiday hours may differ.
Access and payment
Wheelchair-accessible toilet
Pays by: Credit cards, Debit cards, Contactless and mobile pay
As set on its business listing, Sep 2026.
What the practice says
We're a well established six surgery practice accepting private and NHS patients. We run the referral clinic for more complex surgery with our specialist oral surgeons. Other referral clinics are for dental implants and orthodontics (NHS for children). Many of the popular treatments we offer include Invisalign, teeth whitening, cosmetic dentistry and hygienist services. We also provide general dental treatments focusing on prevention. We’re renown for ensuring that your checkups are not rushed: -we WILL listen to your dental concerns -we WILL carry out an extensive clinical examination -we WILL present to you our findings -we WILL involve you in making decisions about your treatment -we WILL give you a breakdown of costs of treatment
The practice's own description on its business listing.