New Cross Dental Practice
Dental clinic in New Cross, London
- Address
- 49 Lewisham Way, London SE14 6QD
- Phone
- 020 8692 3472
- Website
- newcrossdentalpractice.co.uk
- Public rating
- 4.5+ stars in 500+ reviews (Google reviews, Sep 2026)
NHS and registration
- An NHS dental contract is registered at this practice's postcode. Under it, 8,051 adults were seen in the 24 months to June 2026 and 1,823 children in the 12 months to June 2026. NHS Business Services Authority, general dental activity, June 2026. This does not tell you whether the practice is taking new NHS patients. Ask the practice. NHS charges are the same at every NHS practice in England (from 1 April 2026): Band 1 £27.90 (check-up, X-rays, scale and polish if needed), Band 2 £76.60 (adds fillings, root canal, extractions), Band 3 £332.10 (adds crowns, dentures, bridges); urgent treatment £27.90. Some people, including under-18s and pregnant women, pay nothing. Source: NHS Business Services Authority.
- Registered with the Care Quality Commission since 5 September 2014. CQC page for this location (provider: New Cross Dental Practice). CQC care directory, 1 October 2026.
Treatments with their own page on its website
Pages on the practice's own website, read in October 2026. A page describing a treatment is the practice's own claim.
How it compares in London
| New Cross Dental Practice | London median | |
|---|---|---|
| One- and two-star share of written reviews | 4% 23 of 574 written reviews | 6% |
| Practice replies to one- and two-star reviews | 91% 21 of 23 | 47% |
| Open on Saturdays | Yes Listing hours | 45% of practices |
202 written reviews in the 12 months to 10 September 2026, 97% of them four or five stars.
What patients mention
How the visit felt
- Made to feel comfortable and relaxed
- Professional and skilled dental care
- Care that feels straightforward
- Appointments without feeling rushed
- Each treatment step explained
The team and the practice
- Friendly, welcoming and helpful reception staff
- Kind, gentle and approachable staff
- Returning for care and choosing to stay
- Cleanliness and appearance of the practice
Getting seen
- Easy appointment booking
- Seen on time with little waiting
Who comes here
- Attending for ten years or more
Why patients came
- Recommendations to people choosing a dentist
- An established relationship with the dentist
Counted across all 574 written reviews up to Sep 2026: each theme's wording was found in every review, and samples were read to measure how many matches are really about it, so counts are estimates. Themes are shown only when at least 90% of sampled matches were on topic. How we count
What unhappy patients say
7 one- and two-star written reviews since October 2023 describe a problem with this practice. The reasons they give most often:
- Dentist was rude or dismissive
- Long wait past the appointment time
- Disorganised practice
Every one- and two-star written review since October 2023 was read in full and sorted into fixed reasons, so counts compare across practices. A review can give more than one reason. How we read them
Opening hours
| Monday | 9am–6:45pm |
|---|---|
| Tuesday | 9am–6:45pm |
| Wednesday | 9am–6:45pm |
| Thursday | 9am–6:45pm |
| Friday | 9am–5:45pm |
| Saturday | 9am–1pm |
| Sunday | Closed |
From its business listing, Sep 2026. Bank holiday hours may differ.
Access and payment
LGBTQ+ friendly
Pays by: Payment plans, Credit cards, Debit cards, Contactless and mobile pay
As set on its business listing, Sep 2026.
What the practice says
We are a family run and owned NHS and Private dental surgery offering everything from basic fillings to implant surgery, to teeth whitening, Invisalign and facial aesthetics all at competitive prices. Located in the vibrant area of New Cross, opposite Goldsmith's University, the practice has been providing dentistry for over 60 years from the same site. The practice is operated and owned by brothers Dr Neel and Himal Hirani since 2014. Their main aim is to elevate the practice to the highest standards consistently. We pride ourselves on the honesty, safety and level of expertise our staff have and place an emphasis on utilising the most current and updated techniques to improve the patient experience.
The practice's own description on its business listing.