Norwood Dental Clinic
Dental clinic in Thurlow Park, London
- Address
- 222 Norwood Rd, Norwood, London SE27 9AQ
- Phone
- 020 8766 7430
- Website
- colosseumdental.co.uk
- Public rating
- 4.5+ stars in 500+ reviews (Google reviews, Sep 2026)
NHS and registration
- An NHS dental contract is registered at this practice's postcode. Under it, 6,806 adults were seen in the 24 months to June 2026 and 2,302 children in the 12 months to June 2026. NHS Business Services Authority, general dental activity, June 2026. This does not tell you whether the practice is taking new NHS patients. Ask the practice. NHS charges are the same at every NHS practice in England (from 1 April 2026): Band 1 £27.90 (check-up, X-rays, scale and polish if needed), Band 2 £76.60 (adds fillings, root canal, extractions), Band 3 £332.10 (adds crowns, dentures, bridges); urgent treatment £27.90. Some people, including under-18s and pregnant women, pay nothing. Source: NHS Business Services Authority.
- Registered with the Care Quality Commission since 29 June 2020. CQC page for this location (provider: Colosseum Dental). CQC care directory, 1 October 2026.
How it compares in London
| Norwood Dental Clinic | London median | |
|---|---|---|
| One- and two-star share of written reviews | 17% 62 of 357 written reviews | 6% |
| Practice replies to one- and two-star reviews | 87% 54 of 62 | 47% |
| Open on Saturdays | Yes Listing hours | 45% of practices |
| Open on Sundays | Yes Listing hours | 7% of practices |
68 written reviews in the 12 months to 9 September 2026, 79% of them four or five stars.
What patients mention
How the visit felt
- Made to feel comfortable and relaxed
- Staff give time and patience without rushing
- Care that feels straightforward
The team and the practice
- Friendly, kind and professional staff
- Cleanliness and appearance of the practice
Getting seen
- Seen on time with little waiting
Why patients came
- Recommendations to people choosing a dentist
Counted across all 357 written reviews up to Sep 2026: each theme's wording was found in every review, and samples were read to measure how many matches are really about it, so counts are estimates. Themes are shown only when at least 90% of sampled matches were on topic. How we count
What unhappy patients say
29 one- and two-star written reviews since October 2023 describe a problem with this practice. The reasons they give most often:
- Phones not answered or calls not returned
- Disorganised practice
- Rude or unhelpful reception
- Hard to get or keep an appointment
- Work failed or had to be fixed
- Charged more than they were told
Every one- and two-star written review since October 2023 was read in full and sorted into fixed reasons, so counts compare across practices. A review can give more than one reason. How we read them
Opening hours
| Monday | 9am–1pm, 2pm–7pm |
|---|---|
| Tuesday | 9am–1pm, 2pm–5pm |
| Wednesday | 9am–1pm, 2pm–5pm |
| Thursday | 9am–1pm, 2pm–5pm |
| Friday | 9am–1pm, 2pm–5pm |
| Saturday | 9am–1pm, 2pm–5pm |
| Sunday | 9am–12:30pm, 1pm–2pm |
From its business listing, Sep 2026. Bank holiday hours may differ.
Access and payment
Wheelchair-accessible entrance · Wheelchair-accessible toilet
Pays by: Credit cards, Debit cards, Contactless and mobile pay
As set on its business listing, Sep 2026.