Phoenix Orthodontic Practice
Orthodontist in Beckton, London
- Address
- 13-14, Mary Rose Mall, Beckton District Centre, Beckton, London E6 5LX
- Phone
- 020 7473 4411
- Website
- phoenixorthodonticpractice.co.uk
- Public rating
- 4+ stars in 250+ reviews (Google reviews, Sep 2026)
NHS and registration
- An NHS dental contract is registered at this practice's postcode. Under it, 450 adults were seen in the 24 months to June 2026 and 353 children in the 12 months to June 2026. NHS Business Services Authority, general dental activity, June 2026. This does not tell you whether the practice is taking new NHS patients. Ask the practice. NHS charges are the same at every NHS practice in England (from 1 April 2026): Band 1 £27.90 (check-up, X-rays, scale and polish if needed), Band 2 £76.60 (adds fillings, root canal, extractions), Band 3 £332.10 (adds crowns, dentures, bridges); urgent treatment £27.90. Some people, including under-18s and pregnant women, pay nothing. Source: NHS Business Services Authority.
- Registered with the Care Quality Commission since 3 July 2023. CQC page for this location (provider: Jayesh Kotecha & Karissa Kotecha). CQC care directory, 1 October 2026.
How it compares in London
| Phoenix Orthodontic Practice | London median | |
|---|---|---|
| One- and two-star share of written reviews | 21% 49 of 236 written reviews | 6% |
| Practice replies to one- and two-star reviews | 78% 38 of 49 | 47% |
| Open on Saturdays | No Listing hours | 45% of practices |
79 written reviews in the 12 months to 17 August 2026, 85% of them four or five stars.
What patients mention
How the visit felt
- Invisalign, braces or retainer treatment
- Care that feels straightforward
The team and the practice
- Friendly, kind and professional staff
Why patients came
- Recommendations to people choosing a dentist
Counted across all 236 written reviews up to Sep 2026: each theme's wording was found in every review, and samples were read to measure how many matches are really about it, so counts are estimates. Themes are shown only when at least 90% of sampled matches were on topic. How we count
What unhappy patients say
24 one- and two-star written reviews since October 2023 describe a problem with this practice. The reasons they give most often:
- Dentist was rude or dismissive
- Problems with a child's care
- Rushed appointment
- Disorganised practice
- Refused care or removed from the practice
- Pushed to have treatment they doubted
Every one- and two-star written review since October 2023 was read in full and sorted into fixed reasons, so counts compare across practices. A review can give more than one reason. How we read them
Opening hours
| Monday | 8am–4:30pm |
|---|---|
| Tuesday | 8am–4:30pm |
| Wednesday | 8am–4:30pm |
| Thursday | 8am–4:30pm |
| Friday | 8am–12:30pm |
| Saturday | Closed |
| Sunday | Closed |
From its business listing, Sep 2026. Bank holiday hours may differ.
Access and payment
Free car park
Pays by: Credit cards, Debit cards, Contactless and mobile pay
As set on its business listing, Sep 2026.