Platinum Dental Care
Dental clinic in Canary Wharf, London
- Address
- West India Quay, Port East Building, Hertsmere Rd, Canary Wharf Estate, London E14 4AE
- Phone
- 020 7531 1717
- Website
- platinumdentalcare.co.uk
- Public rating
- 4.5+ stars in 250+ reviews (Google reviews, Sep 2026)
NHS and registration
- Registered with the Care Quality Commission since 1 March 2017. CQC page for this location (provider: Platinum Dental Care Ltd). CQC care directory, 1 October 2026.
Treatments with their own page on its website
Pages on the practice's own website, read in October 2026. A page describing a treatment is the practice's own claim.
How it compares in London
| Platinum Dental Care | London median | |
|---|---|---|
| One- and two-star share of written reviews | 5% 22 of 460 written reviews | 6% |
| Practice replies to one- and two-star reviews | 77% 17 of 22 | 47% |
| Open on Saturdays | Yes Listing hours | 45% of practices |
58 written reviews in the 12 months to 10 September 2026, 90% of them four or five stars.
What patients mention
How the visit felt
- Made to feel comfortable and relaxed
- Invisalign, braces or retainer treatment
- Appointments without feeling rushed
- Care that feels straightforward
- Time to discuss concerns and ask questions
The team and the practice
- Friendly, kind and professional staff
- Returning for care and choosing to stay
- Modern dental equipment and technology
- Cleanliness and appearance of the practice
- How people give and change dental reviews
Why patients came
- Recommendations to people choosing a dentist
- An established relationship with the dentist
Counted across all 460 written reviews up to Sep 2026: each theme's wording was found in every review, and samples were read to measure how many matches are really about it, so counts are estimates. Themes are shown only when at least 90% of sampled matches were on topic. How we count
Prices it publishes
| Treatment | From | |
|---|---|---|
| Hygienist (scale and polish) | £65 | Below the middle of the 234 London practices that publish one |
Private prices as published on its own website, read in October 2026 (for example this page). NHS band charges are national and not shown here. Prices change; check with the practice.
What unhappy patients say
6 one- and two-star written reviews since October 2023 describe a problem with this practice. The reasons they give most often:
- Charged more than they were told
- Dentist was rude or dismissive
- Disorganised practice
- Rough or painful treatment
Every one- and two-star written review since October 2023 was read in full and sorted into fixed reasons, so counts compare across practices. A review can give more than one reason. How we read them
Opening hours
| Monday | 8:30am–6pm |
|---|---|
| Tuesday | 8:30am–6pm |
| Wednesday | 8:30am–7pm |
| Thursday | 8:30am–6pm |
| Friday | 8:30am–6pm |
| Saturday | 9am–5:30pm |
| Sunday | Closed |
From its business listing, Sep 2026. Bank holiday hours may differ.
Access and payment
Wheelchair-accessible entrance
Pays by: Credit cards, Debit cards, Contactless and mobile pay
As set on its business listing, Sep 2026.