Smiles and Smiles by L&Y Dental - Marylebone
Cosmetic dentist in Marylebone High Street, London
- Address
- 61 Paddington St, London W1U 4JD
- Phone
- 07447 195617
- Website
- smilesandsmiles.co.uk
- Public rating
- 4+ stars in 50+ reviews (Google reviews, Sep 2026)
How it compares in London
| Smiles and Smiles by L&Y Dental - Marylebone | London median | |
|---|---|---|
| One- and two-star share of written reviews | 20% 17 of 84 written reviews | 6% |
| Practice replies to one- and two-star reviews | 59% 10 of 17 | 47% |
18 written reviews in the 12 months to 6 September 2026.
What patients mention
How the visit felt
- Made to feel comfortable and relaxed
- Care that feels straightforward
The team and the practice
- Friendly, kind and professional staff
Why patients came
- Recommendations to people choosing a dentist
Counted across all 84 written reviews up to Sep 2026: each theme's wording was found in every review, and samples were read to measure how many matches are really about it, so counts are estimates. Themes are shown only when at least 90% of sampled matches were on topic. How we count
What unhappy patients say
17 one- and two-star written reviews since October 2023 describe a problem with this practice. The reasons they give most often:
- Disorganised practice
- Work failed or had to be fixed
- Deposit, cancellation-fee or refund disputes
- Hard to get or keep an appointment
- Charged more than they were told
- Dentist was rude or dismissive
Every one- and two-star written review since October 2023 was read in full and sorted into fixed reasons, so counts compare across practices. A review can give more than one reason. How we read them
Access and payment
Pays by: Credit cards, Debit cards, Contactless and mobile pay
As set on its business listing, Sep 2026.
What the practice says
The easiest way to a smile you’ll love. Smiles made simple. With so many options and treatments out there, it can feel overwhelming to know where to start, but we make it easy. No confusing choices, no empty promises—just straightforward, expert care designed to give you the smile you’ve always wanted. Whether you’re looking for a Hollywood-style transformation or subtle, natural enhancements, we’ll work closely with you to craft a smile that feels uniquely yours. From Composite Bonding to Aligners, Teeth Whitening, Veneers, Implants, and more, we’ve got everything you need to make that dream smile a reality.
The practice's own description on its business listing.