Smiles Defined Dental Practice
Dentist in Ponders End, London
- Address
- 461 Hertford Rd, London N9 7DU
- Phone
- 020 8804 4248
- Website
- smilesdefined.co.uk
- Public rating
- 4.5+ stars in 50+ reviews (Google reviews, Sep 2026)
NHS and registration
- An NHS dental contract is registered at this practice's postcode. Under it, 685 adults were seen in the 24 months to June 2026 and 714 children in the 12 months to June 2026. NHS Business Services Authority, general dental activity, June 2026. This does not tell you whether the practice is taking new NHS patients. Ask the practice. NHS charges are the same at every NHS practice in England (from 1 April 2026): Band 1 £27.90 (check-up, X-rays, scale and polish if needed), Band 2 £76.60 (adds fillings, root canal, extractions), Band 3 £332.10 (adds crowns, dentures, bridges); urgent treatment £27.90. Some people, including under-18s and pregnant women, pay nothing. Source: NHS Business Services Authority.
- Registered with the Care Quality Commission since 19 January 2021. CQC page for this location (provider: Ritu Bedi-Dhillon Ltd). CQC care directory, 1 October 2026.
Treatments with their own page on its website
Pages on the practice's own website, read in October 2026. A page describing a treatment is the practice's own claim.
How it compares in London
| Smiles Defined Dental Practice | London median | |
|---|---|---|
| One- and two-star share of written reviews | 10% 8 of 77 written reviews | 6% |
| Practice replies to one- and two-star reviews | 12% 1 of 8 | 47% |
| Open on Saturdays | No Listing hours | 45% of practices |
24 written reviews in the 12 months to 8 July 2026, 88% of them four or five stars.
What patients mention
The team and the practice
- Friendly, kind and professional staff
Why patients came
- Willingness to recommend to others
Counted across all 77 written reviews up to Sep 2026: each theme's wording was found in every review, and samples were read to measure how many matches are really about it, so counts are estimates. Themes are shown only when at least 90% of sampled matches were on topic. How we count
What unhappy patients say
5 one- and two-star written reviews since October 2023 describe a problem with this practice. The reasons they give most often:
- Dentist was rude or dismissive
Every one- and two-star written review since October 2023 was read in full and sorted into fixed reasons, so counts compare across practices. A review can give more than one reason. How we read them
Opening hours
| Monday | 9am–5:30pm |
|---|---|
| Tuesday | 9am–5:30pm |
| Wednesday | 9am–5:30pm |
| Thursday | 9am–5:30pm |
| Friday | 9am–3pm |
| Saturday | Closed |
| Sunday | Closed |
From its business listing, Sep 2026. Bank holiday hours may differ.
Access and payment
Wheelchair-accessible toilet · LGBTQ+ friendly
Pays by: Credit cards, Debit cards, Contactless and mobile pay
As set on its business listing, Sep 2026.
What the practice says
Smiles Defined have a team of specialist dentists, dental assistants who will help to maintain your smile and keep your mouth healthy. Our aim as a dental team is to provide the best of dental care in a modern, friendly and safe environment.
The practice's own description on its business listing.