West Kensington NHS Dental Care
Dental clinic in West Kensington, London
- Address
- 195 North End Rd, London W14 9NL
- Phone
- 020 7381 1922
- Website
- nhsdentalpractice.co.uk
- Public rating
- 4+ stars in 250+ reviews (Google reviews, Sep 2026)
NHS and registration
- An NHS dental contract is registered at this practice's postcode. Under it, 6,554 adults were seen in the 24 months to June 2026 and 805 children in the 12 months to June 2026. NHS Business Services Authority, general dental activity, June 2026. This does not tell you whether the practice is taking new NHS patients. Ask the practice. NHS charges are the same at every NHS practice in England (from 1 April 2026): Band 1 £27.90 (check-up, X-rays, scale and polish if needed), Band 2 £76.60 (adds fillings, root canal, extractions), Band 3 £332.10 (adds crowns, dentures, bridges); urgent treatment £27.90. Some people, including under-18s and pregnant women, pay nothing. Source: NHS Business Services Authority.
- Registered with the Care Quality Commission since 1 February 2021. CQC page for this location (provider: Dr Xiaoli Du). CQC care directory, 1 October 2026.
Treatments with their own page on its website
Pages on the practice's own website, read in October 2026. A page describing a treatment is the practice's own claim.
How it compares in London
| West Kensington NHS Dental Care | London median | |
|---|---|---|
| One- and two-star share of written reviews | 15% 38 of 251 written reviews | 6% |
| Practice replies to one- and two-star reviews | 84% 32 of 38 | 47% |
| Open on Saturdays | Yes Listing hours | 45% of practices |
19 written reviews in the 12 months to 17 August 2026.
What patients mention
How the visit felt
- Made to feel comfortable and relaxed
- Care that feels straightforward
- Staff give time and patience without rushing
The team and the practice
- Friendly, kind and professional staff
- Returning for care and choosing to stay
Who comes here
- Attending for ten years or more
Why patients came
- An established relationship with the dentist
- Recommendations to people choosing a dentist
Counted across all 251 written reviews up to Sep 2026: each theme's wording was found in every review, and samples were read to measure how many matches are really about it, so counts are estimates. Themes are shown only when at least 90% of sampled matches were on topic. How we count
Prices it publishes
| Treatment | From | |
|---|---|---|
| Hygienist (scale and polish) | £72 | Around the middle of the 234 London practices that publish one |
Private prices as published on its own website, read in October 2026 (for example this page). NHS band charges are national and not shown here. Prices change; check with the practice.
What unhappy patients say
13 one- and two-star written reviews since October 2023 describe a problem with this practice. The reasons they give most often:
- Work failed or had to be fixed
- Dentist was rude or dismissive
- Rude or unhelpful reception
- Rushed appointment
- Disorganised practice
- Hard to get or keep an appointment
Every one- and two-star written review since October 2023 was read in full and sorted into fixed reasons, so counts compare across practices. A review can give more than one reason. How we read them
Opening hours
| Monday | 8:30am–5:30pm |
|---|---|
| Tuesday | 8:30am–5:30pm |
| Wednesday | 8:30am–5:30pm |
| Thursday | 8:30am–5:30pm |
| Friday | 8:30am–5:30pm |
| Saturday | 9am–3pm |
| Sunday | Closed |
From its business listing, Sep 2026. Bank holiday hours may differ.
Access and payment
Wheelchair-accessible entrance · Wheelchair-accessible toilet
Pays by: Credit cards, Debit cards, Contactless and mobile pay
As set on its business listing, Sep 2026.
What the practice says
We are a family practice that has been well established for over 20 years and we are proud of the NHS service we provide. We put our patients at the centre of our service and always treat them with respect and dignity. Our practice offers the full range of NHS treatment to all members of the public. We also provide private treatments, including cosmetic dentistry to improve your smile. All our dentists are experienced, so you can be sure that you are in safe and capable hands.
The practice's own description on its business listing.